At a time when Dettol is being treated as a commodity instead of a “brand” by the younger generation, the Dettol client came to us at MAD School to come up with a strategy to engage Gen Y and Z through user-generated content to create a lasting emotional connection with the brand. Our team worked on an insight which started off with a simple observation. People in the ’90s and before used less complicated equipment and tools such as typewriters and floppy disks to create and showcase their work. However, with the evolution of the internet and diverse social media platforms coming into play, Gen Y and Z have been enabled to create in varied ways, which wouldn’t have been possible if not for SM platforms. Thanks to technology, a new breed of creators has emerged. The observation that led to the insight was that ‘if it weren’t for the internet and the platforms, these creators might have not even realized that they can make magic’. This thought lead to the insight ‘We are all capable of making magic’. With that insight in mind, we proposed the “#HandsMakeMagic’ idea, a timeless, local and global proposition which linked with Dettol enabling people around the world to create magic while ensuring the cleanliness and safety of others by helping break the chain of infection.